Our Service
That's our goal! We try to keep the same team at the same home to help foster relationships between cleaners and clients and maintain consistency of the cleans.
Yes! If anything included in your approved estimate was missed or not done properly, contact the office within 24 hours of your service (photos help) and we will gladly return to correct it. Return visits do not cover tasks outside your estimate or permanent conditions like staining, etching, or wear. We do not offer refunds, but we are committed to making things right.
We don't mind if you are there or not. We can work around you!
Nope, too easy to misplace. You can stash it somewhere for us if you'd like.
Yes! We offer one-time deep cleans, move-in/move-out cleans, and special occasion cleans, as well as commercial cleaning for offices, restaurants, schools, and more.
Our services do not include picking up clutter, laundry or dishes, moving furniture or appliances, clearing drains or clogs, removing hard water stains (shower door demineralizing is available as an add-on), carpet or upholstery cleaning, or cleaning biohazards such as pet waste, vomit, blood, or rodent droppings. Areas that are cluttered or unsafe may be skipped. If you have questions about what is included, please contact the office before your cleaning.
Our team takes great care, but accidents can happen. Please contact the office within 24 hours of your service and include photos. Every report is reviewed, and we will work with you to resolve it fairly. We are not responsible for pre-existing damage, or for fragile or damaged items that were not disclosed before your cleaning.
Please give us as much notice as possible. Cancelling or rescheduling with less than 48 business hours' notice results in a $75 fee.
Pricing
Our pricing reflects the quality, expertise, and thoroughness that set us apart. We're not the cheapest option, but we're the one that's worth it.
Regular services typically run $200–$250 for a 2,000 sq ft home, but are dependent on your square footage, how you maintain your space between services, and how frequently you have us.
A deep clean typically runs $440–$660 for a 2,000 sq ft home in average condition. Move-in/move-out cleans typically run $500–$700. Your estimate depends on your home's size, condition, and the services you choose.
Deep cleaning is hard on our bodies and requires an experienced eye with knowledge of the best techniques to truly transform a space.
In general, recurring monthly or bi-weekly cleanings cost approximately one-third of what a deep clean runs.
We base our estimates and each charge on square footage, the condition of the home pre-cleaning, and the scope of work being requested.
Payment
Yes. A $100 deposit is paid when you approve your estimate and secures your appointment. It is credited to your final invoice after your first cleaning, and it is non-refundable if you cancel or reschedule with less than 48 hours' notice.
No. Your invoice will be emailed to you after your service is completed. Your $100 deposit is credited on your first invoice.
Payment is due upon receipt of your invoice. A 5% late fee may be added for each day after the 7th day of non-payment. If you are facing extenuating circumstances, please reach out to the office to discuss payment arrangements.
You will be sent an invoice through QuickBooks within 24 to 72 hours of your service. All payments are made through the QuickBooks invoice link in your email. We do not accept cash, and checks are accepted only with prior agreement from the office. There will also be a section to tip if you choose; 100% of tips go directly to your cleaning team.
Entirely up to you! Every client and service is different. We never expect it, but it's always appreciated.
Either directly to the cleaner or you can add it to your service payment through the invoice and let us know who it's for.
Products & Equipment
Yes! We use commercial equipment and top-of-the-line products.
We use microfiber cloths, Norwex mops, Shark 2-in-1 vacuums, Dawn soap, bleach-style toilet cleaner, Barkeeper's Friend, magic erasers, a homemade alcohol-based multi-purpose cleaner, and stainless steel polish. We also have specialty products for specific needs. While we prefer soap and water for floors, Bona Hardwood Floor Cleaner is available upon request.
We use some of their cloths and their mop system.
About the Company
There is no such thing as a cleaning license, but the company is an S-Corp registered with the state of Colorado.
We can be for a specific home or job, upon request.
Yes! We carry liability insurance.
We run full federal background checks and thoroughly screen all of our cleaners before they enter your home.
Still have a question? Send us a message and we'll get back to you.
